Wild Connect Academy Privacy Policy

Effective Date: July 2, 2026

Wild Connect Academy (“we,” “our,” or “us”), operated by Wildlife Diaries Africa, is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform.

By accessing or using Wild Connect Academy, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

When you register or use the platform, we may collect:

  • Full name

  • Email address

  • Username

  • Profile photo

  • Country and location (optional)

  • Date of birth (where required)

  • Phone number (optional)


b) Account Information

  • Login credentials (securely encrypted)

  • Account preferences

  • Course enrollments

  • Learning progress and certificates


c) Educational Activity Data

We collect information related to your learning activity, including:

  • Courses enrolled in

  • Lessons viewed

  • Quiz and assessment results

  • Certificates earned

  • Progress tracking


d) Content You Provide

We may collect content you submit, such as:

  • Assignments

  • Course discussions

  • Comments and reviews

  • Instructor submissions (for educators)


e) Technical Information

Automatically collected data includes:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Access times

  • Pages visited

  • Cookies and tracking technologies


2. How We Use Your Information

We use your information to:

  • Provide access to courses and learning materials

  • Track learning progress and performance

  • Issue certificates of completion

  • Manage user accounts

  • Personalize learning experience

  • Improve platform functionality

  • Communicate updates and notifications

  • Prevent fraud and abuse

  • Ensure platform security

  • Comply with legal obligations


3. Cookies and Tracking Technologies

Wild Connect Academy uses cookies to:

  • Keep users logged in

  • Remember preferences

  • Track learning progress

  • Improve platform performance

  • Analyze usage trends

You may disable cookies in your browser settings, but some features may not function properly.


4. Sharing of Information

We do not sell your personal data.

We may share information only in the following cases:

  • With instructors (for course participation and progress tracking)

  • With service providers (hosting, payment processing, analytics)

  • When required by law or legal authorities

  • To protect platform security and prevent fraud

  • In the event of business restructuring or transfer


5. Payments and Financial Data

  • Payments are processed securely through third-party providers.

  • We do not store full credit card or banking details.

  • Payment information is handled according to secure industry standards.


6. Data Storage and Security

We take reasonable measures to protect your data, including:

  • Secure servers

  • Encrypted passwords

  • Restricted administrative access

  • Monitoring for suspicious activity

However, no system is completely secure, and we cannot guarantee absolute protection.


7. Data Retention

We retain user data only as long as necessary to:

  • Provide services

  • Maintain learning records

  • Issue certificates

  • Comply with legal obligations

  • Resolve disputes

Users may request account deletion at any time.


8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your account

  • Restrict or object to data usage

  • Download your learning records

Requests can be made via our support email.


9. Children’s Privacy

Wild Connect Academy is intended for users aged 13 and above.

We do not knowingly collect data from children under 13. If such data is identified, it will be deleted immediately.


10. Third-Party Services

Our platform may integrate third-party services such as:

  • Payment processors

  • Video hosting platforms

  • Analytics tools

  • Email notification systems

These services operate under their own privacy policies.


11. Instructor Data

Instructors and institutions may provide content and learner interactions.

We may use instructor data to:

  • Display courses

  • Process payments and commissions

  • Track course performance

  • Support learner engagement


12. International Data Transfers

Your data may be stored or processed in servers located outside your country, depending on hosting and service providers.

By using the platform, you consent to such transfers where applicable.


13. Changes to This Policy

We may update this Privacy Policy periodically.

All updates will be posted on this page with a revised effective date. Continued use of the platform indicates acceptance of changes.


14. Contact Us

If you have any questions about this Privacy Policy, please contact:

Wild Connect Academy
by Wildlife Diaries Africa

???? support@wildlifediariesafrica.com


15. Final Statement

Wild Connect Academy is committed to creating a safe, transparent, and trusted learning environment where users can grow their skills in wildlife, conservation, and tourism education.

Learn. Grow. Conserve.